Refund Policy

1. Digital goods

Our guides are delivered instantly as digital downloads. Because a download link is provided immediately after payment, we handle refunds on a case-by-case basis rather than offering an automatic no-questions-asked refund window.

2. When we'll issue a refund

• You were charged for a guide but never received a working download link, and we couldn't resolve delivery within a reasonable time
• You were charged twice for the same guide by mistake
• The PDF file you received is corrupted or doesn't match the guide you paid for

3. When we generally won't

• You've already downloaded and read the guide and simply changed your mind
• You purchased the wrong guide by accident and the correct one is available at the same or a lower price (in this case, contact us first — we'll usually help you swap it rather than refund it)

4. How to request a refund

Email orders@korvixalix.com with the guide name and your payment confirmation. We'll respond within two business days and let you know the outcome.

5. How refunds are paid

Approved refunds are returned to the original payment method through the payment provider used for the purchase. Processing times depend on that provider and your bank.

6. Free guide

The Free Guide has no charge, so this policy doesn't apply to it.